Privacy Policy
MCSQUAREX LLP - Your Privacy Matters
Our Commitment
At MCSQUAREX LLP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Data Collection and Consent
1.1 What We Collect
With your explicit consent, we collect the following personal data:
- Name: Your full name for identification and communication
- Email Address: For communication and newsletter subscription
- Contact Number: For order updates and customer support
- Office Address: Only if publicly available on your website
1.2 How We Collect Data
Personal data is collected only through:
- Contact forms on our website
- Account registration process
- Order placement forms
- Newsletter subscription forms
2. Data Usage and Purpose
2.1 Primary Uses
The personal data we collect is used exclusively for:
- Communication: Responding to your inquiries and providing customer support
- Order Processing: Fulfilling your product orders and delivery updates
- Newsletter: Sending monthly newsletters (only with your consent)
- Service Improvement: Enhancing our products and services based on your feedback
2.2 Third-Party Sharing
MCSQUAREX LLP will not pass on your personal data to third parties without first obtaining your consent.
3. Cookies and Non-Personal Information
3.1 Cookie Usage
Some parts of our website use cookies which record non-personal information including:
- Your IP address
- Date and time you accessed or left the site
- Pages you view during your visit
- Equipment and communication methods used to access the internet
3.2 Cookie Control
Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies. However, this may:
- Decrease your user experience
- Prevent you from taking full advantage of our website features
4. Data Storage and Retention
4.1 Storage Duration
Data we collect will be stored until the data subject requests removal. We maintain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
4.2 Communication Storage
We store any information you provide when you communicate with us for any reason, including:
- Customer support inquiries
- Feedback and suggestions
- Order-related communications
5. Your Rights and Control
5.1 Data Subject Rights
You have the following rights regarding your personal data:
- Access: Request details of data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request partial or complete removal of your data
- Portability: Request a copy of your data in a structured format
5.2 Withdraw Consent
Easy Withdrawal:
You may withdraw consent at any time by sending an email to:
info@mcsquarex.co
Request removal of all your personal information we have.6. Security Measures
Data Protection
All your personal information resides behind a firewall, which prevents:
- Data loss
- Misuse of information
- Unauthorized alteration
6.1 Access Control
Access to your personal information is restricted to authorized personnel only, specifically those who communicate with you directly for:
- Customer support services
- Order processing and fulfillment
- Technical assistance
7. External Links
Third-Party Websites
This site contains links to other websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any external sites you visit.
8. Policy Changes
8.1 Updates and Modifications
MCSQUAREX reserves the right to change, modify, or update our Privacy Policy at any time. Changes to this Privacy Policy are effective when they are posted on this page.
8.2 Notification
We will notify users of any significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updates to this page with revision dates
Contact Us About Privacy
For Privacy-Related Inquiries:
Email: info@mcsquarex.co
General Contact: contact@mcsquarex.com
Phone: +91 9633733247
Data Protection Officer:
Name: Ben B Singh
Email: ben@mcsquarex.com
Contact: +91 96330 09337
Your Trust, Our Responsibility
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and will continue to implement best practices to safeguard your personal information.
MCSQUAREX LLP
North Street, Marthandam, KK Dist, Tamilnadu, India - 629165
Your trusted partner in energy-efficient solutions